Privacy policy
PRIVACY POLICY — same as Outdoors: open it in Settings → Policies, delete everything, and click "Insert template". Shopify will auto-fill your store name and contact details correctly. Don't paste raw text for this one.
CONTACT INFORMATION — update the email from support@barnacles.org to support@barnaclesoutdoors.org while you're in there.
Once those are saved, both stores are fully policy-compliant. That's the full audit done on Barnacles Pet Shop. 🎉
PRIVACY POLICY
Last Updated: July 25, 2026
1. About Us
This Privacy Policy applies to barnaclespetshop.com, operated by Yokai Group LLC, doing business as Barnacles Pet Shop.
Yokai Group LLC
5041 N Springfield Ave, APT 2B
Chicago, IL 60625, United States
Phone: 773-987-8383
Email: support@barnaclesoutdoors.org
2. Overview
Barnacles Pet Shop operates this store and website to provide you with a curated pet shopping experience (the "Services"). Barnacles Pet Shop is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described here.
3. Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with us:
- Contact details — your name, billing address, shipping address, phone number, and email address
- Financial information — payment card details, transaction information, and payment confirmation
- Account information — username, password, and account preferences
- Transaction information — items you view, add to cart, purchase, or return
- Communications — information included in messages you send us, such as support inquiries
- Device information — your device type, browser, IP address, and unique identifiers
- Usage information — how and when you interact with our website
4. How We Collect Personal Information
We collect personal information:
- Directly from you when you create an account, make a purchase, or contact us
- Automatically through your device when you browse our website, via cookies and similar tracking technologies
- From service providers who process information on our behalf
- From third-party partners as permitted by applicable law
5. How We Use Your Personal Information
We use your personal information to:
- Process and fulfill orders — including payment processing, shipping, returns, and exchanges
- Manage your account and communicate order updates and notifications
- Provide customer support and respond to your inquiries
- Send marketing communications — including promotional emails and offers (you may opt out at any time)
- Improve our Services — by analyzing how customers interact with our store
- Prevent fraud and ensure security — including detecting and investigating suspicious activity
- Comply with legal obligations — including responding to valid legal process
6. How We Share Your Personal Information
We may share your personal information with:
- Shopify — our ecommerce platform provider, which hosts and powers our store. Shopify collects and processes data about your use of our Services. See the Shopify Consumer Privacy Policy for details.
- Fulfillment and shipping partners — US-based suppliers who ship orders directly to you
- Payment processors — to securely handle payment transactions
- Marketing and advertising partners — to deliver relevant promotions, subject to your preferences and applicable law
- Legal and regulatory authorities — when required by law or to protect our rights
We do not sell your personal information to third parties for their own marketing purposes.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic. You may adjust cookie settings in your browser, though doing so may affect the functionality of certain features on our site.
8. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Port your data to another provider
- Opt out of marketing communications at any time by clicking "unsubscribe" in any email we send
To exercise any of these rights, contact us at support@barnaclesoutdoors.org or 773-987-8383.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We recommend that you do not share sensitive information over unsecured channels.
11. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Yokai Group LLC — Barnacles Pet Shop
5041 N Springfield Ave, APT 2B
Chicago, IL 60625, United States
Phone: 773-987-8383
Email: support@barnaclesoutdoors.org
Website: barnaclespetshop.com
For information about how Shopify processes your data, visit the Shopify Privacy Portal.